Write Complex Documents - Business Writing
This course is targeted at individuals and groups who require basic business writing skills. Writing is a skill, and it takes practise.
We all know that writing is one of the most important methods of business communication for most people, whether its e-mails, memos, proposals, or major reports. Lots of people struggle with the composition of these. Sometimes it's because they don't have to do it very often so therefore it doesn't flow as easily as they would like, sometimes because they are new to a role, or just because it's not their favourite thing.
This workshop will provide: a quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) – the things that we often miss especially when completing work under pressure; and an overview of some of the typical business documents – letters, reports, proposals – that you may have to deal with, with tips on structure, style etc.
There will be activities in as many areas as possible, to give you some practise in structuring your documents. Note you won't be doing much actual writing - this is neither an English course nor a word processing course. We'll also spend a little time on polishing/reviewing – it's like reading over your answer when you've finished a question in an exam (if you ever get the time!). You always find something.
By the end of this course you will be able to:
- Understand the basic structure required of business 'artefacts' - agendas, email, letters, business cases, proposals, reports
- Understand the function/purpose of all of the above
- Utilise the tips and techniques provided in this course to determine an appropriate structure to use for your business artefacts in different situations
- Define proofreading and understand the techniques in improving proofreading skills
- Define peer review and list ways peer review can help improve business writing skills
- Notice (and correct) common spelling and grammar issues in business writing
- List guidelines in printing and publishing business writing
Who Should Attend
This course is ideal for those who are looking to improve their communication and personal skills for the workplace and everyday life.
Sufficient language, literacy and numeracy skills to complete the course.
Basic computing literacy.
All participants receive a Certificate of Participation.
Completion of this course leads to achievement of the following Unit of Competency:
BSBWRT401A Write complex documents
This course is in partial completion of the nationally recognised qualification:
Course Delivery Methods
- Classroom based face-to-face
- Blended delivery
- Demonstration of skills
Cost: $720 inc GST
Duration: 36 hours (3hrs x 12 weeks)
4 April - 17 June 2011
3 October - 16 December 2011