Unlocking Peak Performance

Effective Managers bring out the best in people. They see supervising others as an enabling function, one that makes people to do the best job they can. This is far broader than just setting a goal or counselling people whose performance slips.

It begins with making sure the five critical factors or keys, which make up good performance possible, are in place. When they aren't, no amount of performance counselling can induce people to meet their job goals.

To help people find ways to do the good job most of them want to do, you need to make sure they know what to do, they want to do it, they know how to do it, they have a chance to do it, and they are led to it effectively. These five keys to unlocking peak performance and productivity encourage and enable people to meet their measures of success, keep up their good work and improve on it.

Who is primarily responsible for putting these 5 keys in place? You guessed it – the manager! When you manage each of the keys well, you unlock people’s willingness and ability to do their best.

What will I achieve from this course? This course explains the five areas you need to manage well so that employees can do the good job most of them want to do. You will:

Know how to establish rules that employees can follow and set goals that employees want to work to work to achieve
Know how to use the tools of job design, job placement and motivation to encourage people to do a good job
Understand the role that skills, experience, a learning environment and confidence play in peak performance
Know how provide the environment that employees need to do a good job
Understand the sort of leader you need to be for whom people will want to do a good job.

Who Should Attend

This course is ideal for those who work in a management role in a business and wish to improve their knowledge and skills in modern management practice. It is also recommended for those who manage or own a small business and want to improve the quality of their operations, are looking to get into a management or supervisory role or want to improve their career prospects with additional qualifications this management.

Course Requirements

Completion of Year 12 or equivalent or relevant industry experience.
Sufficient language, literacy and numeracy skills to complete the course.
Basic computing literacy.

Qualification Obtained

All participants receive a Certificate of Participation.

This course is one of the steps leading to achievement of the Phoenix Academy Diploma of Business course unit, Management 500, which is in partial completion of the nationally recognised qualification: