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Developing, Managing and Monitoring Operational Plans

You probably do a lot of planning without realising it. Can you imagine arranging to meet a group of friends for a picnic without first deciding who will bring what food, who will bring the barbecue, chairs and rugs, where you’ll go and precisely when and where you’ll all meet up? Or not agreeing an alternative plan in case it rains?

For the much more complex job of running an organisation, a department or a team, you need clearly established goals and measures of success and a written plan to achieve them, detailing who will do what, when. You need to make sure everyone understands the plan and is willing to work towards achieving it, which means that involving others, particularly those affected by the plan and those who will implement it, is sensible. You may also need to gain approval for your plan from others in the organisation before setting your plan in motion.

The effort of setting goals and thinking through how best to achieve them is worth it because clear plans curtail chaos, missed deadlines, blown-out schedules, idle equipment, and people scratching their heads wondering what to do. Organisations need plans to operate smoothly and people need plans to feel comfortable and settled, knowing that things have been thought through and are under control. From simple plans like holiday rosters and training timetables to complex production and busi- ness plans, from plans involving just one project or one department to those for an entire organisation, from plans that look ahead one day or one week to three-year forecasts, managers need all of these to plan for both day-to-day effectiveness and long-term strategic success.

What will I achieve from this course? They say that the more you plan, the luckier you get. This courses how to get lucky so you can avoid behaving like the one-legged duck—swimming hard but only in circles.

You will be able to:

  • Explain the benefits of planning and what happens when you fail to plan
  • Explain the context in which operational plans are made and the types of operational plans found in organisations
  • Prepare and present operational plans and estimate and secure the resources your plans need according to your organisation’s guidelines and requirements
  • Give your plans the best possible chance of success
  • Know how to monitor your plans easily and effectively

Who Should Attend

This course is ideal for those who work in a management role in a business and wish to improve their knowledge and skills in modern management practice. It is also recommended for those who manage or own a small business and want to improve the quality of their operations, are looking to get into a management or supervisory role or want to improve their career prospects with additional qualifications this management.

Course Requirements

Completion of Year 12 or equivalent or relevant industry experience.
Sufficient language, literacy and numeracy skills to complete the course.
Basic computing literacy

Qualification Obtained

All participants receive a Certificate of Participation.

This course is one of the steps leading to achievement of the Phoenix Academy Diploma of Business course unit, Management 500, which is in partial completion of the nationally recognised qualification:

Course Delivery Methods

  • Classroom based face-to-face
  • Blended delivery
  • Demonstration of skills

Course Information

Cost: $175 inc GST
Duration: 8 hrs (4hrs x 2 days)
Dates: 28 February & 2 August 2011

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