Introducing and Managing Change

We have all experienced change at some stage of our life, be it good, bad, expected or unexpected. We cannot avoid or ignore change, even the world in which we live is changing constantly and has done so for the 3 billion years it has existed.

The one thing we can do is be prepared for it.

This workshop will investigate various ways of managing change leaving you better equipped to deal with future changes.

Learn how to

List the steps necessary for preparing a change strategy
Describe the WIFM – the individual motivators for change
Relate the five dimensions of the ADKAR model for understanding changes
Use needed components to develop change management and communications plans
Employ strategies for gathering data
Utilise methods for leading change project status meeting and celebrating success
Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
Use strategies for aligning people with a change
Describe the importance of resiliency in the context of change
Explain the importance of flexibility in the context of change

Who Should Attend

This course is ideal for those who work in a management role in a business and wish to improve their knowledge and skills in modern management practice. It is also recommended for those who manage or own a small business and want to improve the quality of their operations, are looking to get into a management or supervisory role or want to improve their career prospects with additional qualifications this management.

Course Requirements

Completion of Year 12 or equivalent or relevant industry experience.
Sufficient language, literacy and numeracy skills to complete the course.
Basic computing literacy.

Qualification Obtained

All participants receive a Certificate of Participation.

This course is one of the steps leading to achievement of the Phoenix Academy Diploma of Business course unit, Management 500, which is in partial completion of the nationally recognised qualification: