Certificate IV in Business Administration
(BSB40507) 
The Certificate IV in Business Administration has been created to provide training for the Clerical Administrative sector. It will provide you with the skills to oversee an office, make decisions on administrative matters and provide supervision and advice to colleagues.
With the Certificate IV in Business Administration you will develop confidence in your communication and administration skills. At the same time you will gain knowledge of the fundamentals of administration and supervision applicable across a wide range of industries. Upon completion of this course, you will be able to:
- Confidently present information
- Provide administrative support at meeting
- Organise organisational business travel
- Manage the design & development of complex business documents
- Analyse and present research information
- Comply with business & legal requirement
- Carry out and evaluate customer service strategies
- Manage customer relationships & address customer needs
This business administration certificate has been developed under the Australian Qualifications Framework (AQF), therefore it is government-accredited and is a nationally recognised course.
Recognition of Prior learning (RPL) is "the acknowledgement of the skills and knowledge" that you have gained through previous studies, work and life experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency. Click here for more information.
Who Should Attend
The program is open to all people over 18 years of age.
- Current or prospective office managers, executive assistants, office administrators, receptionists, computer operators, or clerical assistants
- Anyone interested in improving their administrative skills.
Program Requirements
Year 11 or equivalent or related industry experience.
Sufficient language, literacy and numeracy skills to complete the course.
Basic computing literacy.
Qualification Obtained
BSB40507 Certificate IV in Business Administration
Program Delivery Methods
At Phoenix we incorporate flexible delivery and assessment methods including:
- Classroom based face-to-face
- Blended delivery
- Recognition of Prior Learning (RPL)
- Portfolios/case studies
- Task based projects
- Holistic Assessment
- Oral &/or written questionning
Program Information
Full Certifcation
Cost: $3600 inc GST ($4500 for international students)
Duration: 12 weeks Full Time or equivalent Part Time
(Approx. 10-20 hours to complete each unit)
Dates: starting Monday 5 July
OR 4 October OR 4 January (2011)
Register now via email!
Registration form (PDF)
Program brochure (PDF)